AV ACADEMY · PRACTICAL ENGLISH + FOUNDATIONSLesson 10 · At a Client's House
EMANUELE · LESSON 10

At a Client’s House

You already know the house vocabulary. Now use it to understand instructions, build questions, ask where to start and solve real problems at a client’s house.

🎧 listening first🏠 real-life English❓ question building🔊 pronunciation🗣 problem solving

Real-life goal

Ask what to do and where to start.

Grammar goal

Choose the right “question engine”.

Final mission

Handle a client-house conversation.

Teacher note

This is Lesson 10B. House vocabulary was activated in the previous class. Do not reteach it: retrieve it, then move quickly into listening, question building and problem solving. Keep grammar explanations under 3–5 minutes. Pattern → immediate use.

1 · Retrieval Challenge — Use What You Know 🧠

0–6 min
No vocabulary lesson this time. Look at the cue, retrieve the word first, then use it in a real question or sentence.
⬆️
andar de cima
Now ask: “Posso limpar o andar de cima?”
♨️
micro-ondas
Now ask: “Onde está o micro-ondas?”
♨️
micro-ondas
New job: ask permission to use it.
🔥 🧶
lareira + tapete
Describe it: the rug is close to the fireplace.
🗄️
armários da cozinha
Ask: “Eu preciso limpar os armários?”
⬇️
andar de baixo
Ask what to do: “Devo começar no andar de baixo?”

Teacher note

Maximum 6 minutes. Do not reteach the vocabulary. Emanuele already worked with the house image in the previous class. Give her 5–8 seconds to retrieve before revealing. The target is word → useful sentence.

2 · Listening 1 — At the Door 🎧

6–15 min
Natural recorded dialogue · listen at Normal first, then use Slow if needed.
CLIENT: Hi, Emanuele. Thanks for coming. You can start in the kitchen today.
EMANUELE: Okay. Should I clean the bathroom after that?
CLIENT: Yes, please. You don’t need to clean the bedroom today.
EMANUELE: Got it. Where is the vacuum?
CLIENT: It’s in the closet. And the dog stays inside today.

1st listen — Where should Emanuele start?

2nd listen — What does NOT need cleaning today?

3rd listen — Click the details you hear

Audio 1 script

CLIENT
Hi, Emanuele. Thanks for coming. You can start in the kitchen today.
EMANUELE
Okay. Should I clean the bathroom after that?
CLIENT
Yes, please. You don’t need to clean the bedroom today.
EMANUELE
Got it. Where is the vacuum?
CLIENT
It’s in the closet. And the dog stays inside today.

3 · Grammar Map 1 — BE or DO? 🧩

15–23 min

BE

am / is / are

State, identity or location.

Where is the vacuum?

Are the towels clean?

DO / DOES

do / does + verb

Action, routine, want, need.

Do you want me to start here?

Does the dog stay inside?

Quick rule

I/you/we/they → DO

Do you want...?

he/she/it → DOES

Does the dog stay...?

Don’t mix the frames

✅ Where is the vacuum?

✅ Do you need anything?

❌ Do you are...

❌ Is you need...

Choose the question engine

Click “New situation”.

4 · Question Builder — Choose, Build, Say 🧩

23–31 min
Different from flashcards: use the vocabulary cues, choose the correct question engine, then build the whole question aloud before checking.

1 · Check a location

bathroomupstairs

2 · Ask about a routine

dogstay inside

3 · Ask if a task is necessary

cleankitchen cabinets

4 · Ask permission

usemicrowave

5 · Ask what is a good idea

startupstairs

6 · Ask permission again

leavecleaning supplieshere

Teacher note

Do not let this become another explanation block. Give the lexical cues, ask “Which engine?”, then require the complete question. Correct after the full attempt. Aim for two rounds: first with support, second faster with the model hidden.

5 · Listening 2 — What Should I Do? 🎧

32–42 min
Natural recorded dialogue · listen at Normal first, then use Slow if needed.
EMANUELE: Before I start, where should I start today?
CLIENT: Please start in the bedroom, then clean the bathroom.
EMANUELE: Okay. Do I need to clean outside too?
CLIENT: No, not today.
EMANUELE: Should I move my car?
CLIENT: No, your car is fine there.
EMANUELE: Great. Can I leave the cleaning supplies here?
CLIENT: Yes, that’s perfect.

Why does Emanuele ask questions?

What happens with the car?

Which questions do you hear?

Audio 2 script · natural recorded WAV now embedded

EMANUELE
Before I start, where should I start today?
CLIENT
Please start in the bedroom, then clean the bathroom.
EMANUELE
Okay. Do I need to clean outside too?
CLIENT
No, not today.
EMANUELE
Should I move my car?
CLIENT
No, your car is fine there.
EMANUELE
Great. Can I leave the cleaning supplies here?
CLIENT
Yes, that’s perfect.

6 · Grammar Map 2 — CAN, SHOULD, NEED TO, HAVE TO ⚙️

42–50 min

NEED TO

need to + base verb

Something is necessary.

Do I need to clean outside?

HAVE TO

have to + base verb

Obligation / responsibility.

I have to leave at three.

Important: CAN and SHOULD already act as the helper. Do not add do. But NEED is a normal verb, so questions often use do: “Do I need to...?”

Which question engine fits?

Click “New situation”.

7 · Listen & React ⚡🎧

50–56 min
Hear the client. Respond immediately. No grammar explanation — just react.
Client says:

Ask what to do next.

What should I do next?
Client says:

Confirm the instruction.

Okay. I don’t need to clean outside today.
You need the vacuum.

Ask the client.

Where is the vacuum?
Your car may be in the way.

Ask the client.

Should I move my car?
You have supplies in your hand.

Ask permission.

Can I leave the cleaning supplies here?
You are not sure about the bedroom.

Ask the client.

Do you want me to clean the bedroom?

8 · Information Gap — Client’s House 🔐

56–63 min

Emanuele can see:

❓ Where to start — unknown
❓ Bedroom — clean or not?
❓ Outside — clean or not?
❓ Vacuum — location unknown
❓ Car — move or stay?
❓ Supplies — where to leave?

Your mission

Ask until you have ALL the information.

Where is…?Do I need to…?Do you want me to…?Should I…?Can I…?

Teacher-only answers

Start: kitchen. Bedroom: do NOT clean. Outside: front door area only. Vacuum: hall closet. Car: move it to the street. Supplies: laundry room.

Do not volunteer information. Emanuele must ask.

9 · Client Problem Solver 🚨

63–70 min
Different mission: You already know the house. Now something unexpected happens. Listen, decide what to do and respond in English.

New problem

Click “New problem”.

Your response must include:

1️⃣ one useful question
2️⃣ one decision or action
3️⃣ no Portuguese first

30-second response

0:30

Teacher note

Run 3–4 problems. Emanuele should not collect missing information like Stage 8; here she must react, decide and solve. Let Attempt 1 run uninterrupted. Give delayed feedback after each two problems.

10 · Grammar Speed Challenge ⚡

70–73 min
New situations only. Listen to or read the situation, then build the sentence quickly. Choose the grammar pattern in your head — don’t explain the rule.
Aim: 5 seconds
Click “Next situation”.

Question engines

BEDO / DOESCANSHOULDNEED TOHAVE TO
Independent answers 0 / 8

Teacher note

These prompts deliberately avoid the same vacuum/car/bedroom set from Stages 8–9. No reteaching here. Use the result diagnostically for homework.